Privacy Policy

Privacy Policy

Last updated: May 28, 2026

Rollink Cyprus (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Cyprus law.

1. Data Controller

The data controller responsible for your personal data is:

Roll-ink Print Cyprus
Tepeleniou 5, Pafos, Cyprus
Email: info@rollinkcy.com
Phone: +357 26222557

2. Personal Data We Collect

We may collect the following categories of personal data:
Full name
Billing and shipping address
Email address
Phone number
Order and transaction history
Payment information (processed securely via payment providers)
IP address and device information
Cookies and analytics data

We do not knowingly collect data from children under 18.

3. Legal Basis for Processing (GDPR Article 6)

We process your personal data based on one or more of the following legal grounds:
Contract performance — to process and deliver your orders
Legal obligation — for tax and accounting compliance
Legitimate interests — to prevent fraud and improve services
Consent — for non-essential cookies and marketing (where applicable)

4. How We Use Your Data

We use your personal data to:
Process and deliver orders
Provide customer support
Manage returns and warranties
Improve our website and services
Prevent fraud and maintain security
Comply with legal obligations

We do not sell or rent your personal data.

5. Data Sharing

We only share personal data where necessary with:
Courier and delivery partners
Payment processors
IT and hosting providers
Analytics providers

All partners are required to process data securely and in compliance with GDPR.

6. International Data Transfers

Some service providers (such as payment or analytics providers) may process data outside the European Economic Area (EEA).
Where this occurs, we ensure appropriate safeguards are in place, such as:
EU Standard Contractual Clauses (SCCs), or
adequacy decisions by the European Commission.

7. Data Retention

We retain personal data only for as long as necessary:
Order data: up to 6 years for tax and accounting compliance
Support requests: up to 24 months
Analytics data: according to cookie settings

After this period, data is securely deleted or anonymised.

8. Cookies

Our website uses cookies to:
ensure proper website functionality
analyse traffic and usage
improve user experience

Non-essential cookies are used only with your consent via the cookie banner.
You can manage or disable cookies through your browser settings.

9. Website Security and Bot Protection

To protect our website from malicious activity, spam, and automated brute-force attacks on our login and checkout forms, we utilize Cloudflare Turnstile. This service analyzes visitor behavior in the background to verify human interaction without collecting or storing personal identification data, operating in full compliance with Cloudflare’s Turnstile Privacy Addendum.

10. Your Rights Under GDPR

You have the right to:
Access your personal data
Request correction
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time (where processing is based on consent)

To exercise your rights, contact us at support@rollinkcy.com.

11. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Cyprus supervisory authority:

Office of the Commissioner for Personal Data Protection (Cyprus)
Website: https://www.dataprotection.gov.cy

We encourage you to contact us first so we can resolve your concern.

12. Data Security

We implement appropriate technical and organisational security measures to protect personal data, including:
SSL encryption
secure payment processing
restricted access to personal data
regular security monitoring

However, no internet transmission is 100% secure.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date.