Frequently Asked Questions
This Agreement was last modified on 18th february 2016
What Shipping Methods Are Available?
- You can receive your orders from one of our rollink store with no shipping cost. In this case, you should make sure that your order is ready to be delivered by checking to order progress and that the state reads Order Invoicing. While submitting the order make sure you have initially chosen the correct city at the pickup from store field.
- If you choose to receive your order from a GAP AKIS EXPRESS store (Limassol, Nicosia, Larnaca Ammoxostos): For purchases of any products of 100€ or more shipping is free of charge, while for purchases of lesser amount the delivery cost is 4 €.
- For delivery at your registered address: Shipping cost is 6 € regardless of the total amount.
- Order with bulky and heavy objects are excluded. For the delivery cost of such orders, you will be notified by phone before shipping.
- If you registered your mobile phone number during your order, you will,receive an SMS verifying that your order is ready at the rollink store you have chosen to receive from.
- For areas that we are not able to cover, delivery is possible through courier services. Please note that the delivery costs will be at the expense of the customer as well the courier service choice.
- When submitting your order, a confirmation email will be sent to you automatically that sums up what you have order. You do not have to do anything else. Your order is on its way, and you can track its progress in the order page. If there is any problem, we will contact you.
How Long Will it Take To Get My Package?
Your order will reach you in 2-4 working days
How Do I Track My Order?
Press the icon (track your order) from the top and copy the details about your order
Do I Need A Account To Place Order?
You can place an order as a guest without having to register an account, you can make this choice at checkout. We still need to take a few details from you so we can process the order, like your email,name and address. But that’s just so we know where to send your order!
Top tip: Creating an account has lots of benefits such as a place to view order history, saved payment details, loyalty points, and saved wishlists!